OUR STORY

Enigma was founded from a flat in Sea Point in 2008, with 2 employees. Eleven years later we have grown to become a multi-faceted promotional clothing and gifting company that employs more than 40 people.

Our love for the industry means we provide personalised relationships with all of our clients, with no order being too big or too small.
We are currently expanding into Africa and will soon have offices in Tanzania, Ghana, Nigeria and Mozambique.

OUR OFFERING

PRODUCT QUALITY

We guarantee that products you order from us will be free of defects. In the rare instances that one of our products arrives and is defective, if you notify us within ten working days we will credit or replace any problematic merchandise.

ON-TIME DELIVERY

Along with your price quote or order, you will receive a commitment as to how many business days your order will take to produce and the duration it will take to get from the factory to you. This guarantee depends on stock availability when the order is placed. If stock is not available within your required time frame, we will make every effort to find a suitable replacement or credit your charge.

SPEEDY ORDER PROCESSING

Our order department will monitor your order while it is being processed to assure it ships on time and that you are notified of issues that might arise during production. You will be sent tracking information after your order ships. Both our order department and your Account Rep will be available to respond to any additional requests or questions you may have.

EXPERT ART ASSISTANCE

You will receive a free virtual proof showing how your logo will appear on the product. The actual product imprint will conform closely to the digital representation.

GUARANTEED SATISFACTION

We are proud of our reputation of creating happy, satisfied clients for more than 11 years. We make every effort to assure that every order is a win-win for your brand.

VALUE THROUGH VALUES

WHAT
SEPARATES
US FROM
THE REST?
ENERGY
PASSION
INTEGRITY
PERSISTENCE
TRANSPARENCY
OPENNESS
CONSISTENCY
CURIOSITY
AGILITY
DETERMINATION
RELIABILITY