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Mission Statement

To provide corporate companies with top quality creative promotional clothing and gifts. We strive to provide a combination of services that suits our clients’ individual needs.

Products and Services

Enigma offers the following promotional items:

Golf shirts, T-shirts, sweat shirts, lounge shirts, blouses, jackets, jerseys, fleeces, pullovers, body warmers, sports wear, caps, cricket hats, hard hats, safari hats, workwear and safety wear. Promotional gifts: clocks, desk accessories, pens lanyards, folders, calendars, diaries and more.

All embroidery and screen printing is done in-house. We offer customised manufacturing and in-house sourcing of signage.

Competitive Edge

Enigma's competitive edge comes from our ability to create new dimensions for the word 'Customer Service'. Our core business is to satisfying our clients by supplying them with top quality promotional clothing and gifts that facilitate their marketing needs.

To support our marketing initiatives and product knowledge, Enigma attends area conventions and trade shows regularly, to ensure we are offer the most up-to-date products.

On behalf of our customers, we develop tailored concepts for the targeted use of attention-grabbing promotional products. We always focus on the marketing strategy of your company, as we develop these concepts on the optimal integration of the advertising materials we provide. The fundamental objective is to provide a memorable vehicle for your message, leading to increased market awareness for your brand.

As a strong team, we guarantee an efficient and transparent process and an open, partnership-based cooperative style in our customer interactions. Intensive quality management, comprehensive product options, which range from design layout to manufacturing and sourcing, as well as continuous further developments: all examples of our perception of what a competent promotional products partner has to be able to do for their customers. This understanding is also reflected in our awareness of the social responsibilities our company has to assume. We make sure that our global suppliers support neither child labour nor forced labour and that they provide a safe and healthy work environment for their employees.

Marketing Strategy

Our basic marketing strategy is to work with customers on a one-on-one basis to ensure their supply needs are being met and help develop unique marketing programmes for each of them. We have proved that providing our customers with what they want, when and how they want it, is the key to repeat business and positive word-of-mouth advertising. Because we develop close working relationships with our customers, we establish accounts in as personable a way as possible. It is for this reason that we overwhelmingly emphasise in-person sales calls to build accounts.

Our marketing and sales efforts are closely integrated to project a consistent image and positioning of our products and services. Enigma’s name has been founded upon delivering a consistently high-quality service to customers.



ENIGMA'S PROMISE

Always to deliver on time. To provide fair and competitive pricing. To satisfy customer expectations and needs. To include delivery costs in all prices.